WHOLESALE FAQ’s & TERMS/ CONDITIONS
Is there a minimum order – Yes minimums are set at $300 at this time.
How is shipping charged and to whom – Shipping is estimated per order and charged on the invoice, free delivery may be offered within some parts of the Fraser Valley/ Vancouver area
What payment methods and terms are accepted – An invoice will be sent out shortly after you place your order, we accept e-transfers or credit card payments. 20 % deposit due on receipt of invoice, remainder due at time of delivery. (unless other arrangements are made)
What is the current turn around time – Our current wholesale turnaround time is between 2-3 weeks from order placed-delivery. If you require an order sooner, please send us an email firstname.lastname@example.org and we will try our best to accommodate.
What happens if products are damaged or have defects – We will always stand by our product and replace any damaged, defective items.
How returns and exchanges are handled – No returns accepted, exchanges available for product after 7 days of receiving product. Subject to a restocking fee.